Managed all technical disciplines of a digital agency across multiple offices, including software development, systems engineering, QA, deployment, and support. Deployed projects in the US, Europe, Asia, and Middle East.
- Recruited engineering staff, freelancers, and vendors, converging a broad set of capabilities to apply to client projects.
- Collaborated with sales and design teams to translate project requirements into realistic timelines and budgets which landed client engagements.
- Implemented standards for developing, testing, deploying, supporting, and documenting projects, ensuring robustness and 24/7 operation.
- Promoted R&D of environmental sensing technologies based on Bluetooth, RFID, ultra-wideband, and computer vision, which enabled interaction beyond touchscreens.
- Built monitoring and show-control tools like am/pm, Ringmaster, and XSP to ensure continuous operation and reduce repetitive engineering tasks.
- Directed the engineering behind immersive projects at One World Observatory, Genentech, OUE Skyspace, and more, which ran continuously for years.