Managed all technical disciplines of a digital agency across multiple offices, including software development, systems engineering, QA, deployment, and support. Deployed projects in the US, Europe, Asia, and Middle East.
Recruited engineering staff, freelancers, and vendors, converging a broad set of capabilities to apply to client projects.
Collaborated with sales and design teams to translate project requirements into realistic timelines and budgets which landed client engagements.
Implemented standards for developing, testing, deploying, supporting, and documenting projects, ensuring robustness and 24/7 operation.
Promoted R&D of environmental sensing technologies based on Bluetooth, RFID, ultra-wideband, and computer vision, which enabled interaction beyond touchscreens.
Built monitoring and show-control tools like am/pm, Ringmaster, and XSP to ensure continuous operation and reduce repetitive engineering tasks.